During checkout, customers will be able to choose their preferred shipping option. The estimated delivery date and cost at checkout is based on your shipping selection, the delivery address and the size of the order.

We process and deliver orders Monday-Friday (excluding holidays). Saturday and/or Sunday deliveries may be available for some orders. Once we receive your order, please allow 24-48 hours for processing(excluding Saturdays, Sundays and National Holidays).  

PUREGOD WILL NOT BE HELD LIABLE  for any shipping address discrepancies which includes lost, stolen, misplaced, incorrectly delivered shipments or customers refusal to collect the package. It is the customer's responsibility to provide the correct shipping address information.

If you have made a mistake with your shipping details, please contact us immediately with the proper address to amend your original order. Please note, we cannot  guarantee an order can be changed once it has been shipped.

Any order that is not able to be delivered by the service courier will be returned to our facility and treated as a return. The customer will be given a full credit for the item(s) purchased. Shipping costs are not refunded.